Kirkya Terms and Conditions – Know Before You Play

Welcome to Kirkya. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Kirkya ("the Platform", "we", "us"). By accessing or using any part of the Kirkya platform — including the website, mobile experience, games, promotions and payment services — you confirm that you have read, understood and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the Kirkya platform. Kirkya reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date at the top of this page reflects when these Terms were last updated.

To register and use Kirkya, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor or close family member of a Kirkya employee.

Kirkya reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment method after deducting any costs incurred.

To access Kirkya's full range of games and services, you must create a registered account. During registration, you are required to provide accurate, complete and up-to-date personal information. Providing false information is a breach of these Terms and may result in immediate account closure.

Each individual is permitted to hold one Kirkya account only. Opening multiple accounts — whether under the same name, email address, device, IP address or payment method — is strictly prohibited. Kirkya uses automated systems to detect duplicate accounts and will suspend any accounts identified as duplicates.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify Kirkya immediately if you suspect unauthorised access to your account.
• Kirkya will never ask for your password through any channel.
• You must keep your contact details, including your email address and phone number, up to date at all times.

Kirkya may require identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Accepted documents typically include a national ID card, passport or driving licence. Failure to complete KYC when requested may result in withdrawal delays or account suspension.

Kirkya accepts deposits via bKash, Nagad, Rocket and other payment methods listed on the deposit page at the time of your transaction. All deposits are processed in BDT (Bangladeshi Taka). Minimum and maximum deposit limits apply and are displayed on the deposit page.

• Deposits are credited to your Kirkya account balance as soon as the transaction is confirmed by the payment provider.
• Kirkya does not charge fees on deposits, though your payment provider may apply their own charges.
• You may only deposit funds from payment methods registered in your own name.
• Deposits made using payment methods belonging to third parties will be reversed and the account may be suspended.
• Kirkya reserves the right to refuse or reverse any deposit that it reasonably suspects is connected to fraudulent activity.

Kirkya processes withdrawal requests to the same payment method used for the most recent deposit on your account. This policy exists to prevent money laundering and protect player funds. Withdrawals are processed in BDT and are typically completed within five minutes of approval, though processing times may vary depending on the payment provider.

• Minimum and maximum withdrawal limits apply and are displayed on the withdrawal page.
• Kirkya may request identity verification before processing any withdrawal.
• Withdrawals will only be processed once any applicable wagering requirements on bonus funds have been met.
• Kirkya reserves the right to delay a withdrawal for up to 72 hours for security review purposes.
• In cases of suspected fraud or breach of these Terms, Kirkya may withhold withdrawal processing pending investigation.

Kirkya offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out here. By claiming any bonus on Kirkya, you agree to the applicable terms.

• All bonuses are subject to wagering requirements. The specific multiplier and eligible games are stated on each promotion page.
• Bonuses must be used within the validity period stated. Expired bonuses are forfeited automatically.
• Only one welcome bonus is available per player, household, IP address and payment method.
• Kirkya reserves the right to modify, suspend or cancel any promotion at any time with reasonable notice.
• Bonus funds are separate from real money funds. Real money funds are used first unless otherwise stated.
• Attempting to exploit bonuses through coordinated play, arbitrage or any other method constitutes abuse and will result in forfeiture of the bonus and associated winnings.

Kirkya's promotional calendar is updated regularly. Players are encouraged to check the promotions page frequently for the latest offers. Kirkya is not obligated to offer any specific bonus to any player and may withdraw promotional eligibility at its discretion.

All games on Kirkya are provided by licensed third-party game providers and use certified random number generator (RNG) technology. The rules of each individual game are displayed within the game interface. By placing a bet, you confirm that you understand and accept the rules of that game.

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical fault during a game round, the round may be declared void and stakes returned.
• Kirkya is not responsible for losses resulting from a player's misunderstanding of game rules.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• Kirkya reserves the right to void any bet placed in error or as a result of a software malfunction.

The following activities are strictly prohibited on Kirkya. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds and may be reported to relevant authorities:

• Using automated software, bots, scripts or any other tool to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using stolen, fraudulent or unauthorised payment methods.
• Attempting to launder money through the platform.
• Opening multiple accounts to claim bonuses more than once.
• Exploiting software bugs or errors for financial gain without reporting them to Kirkya.
• Providing false identity information during registration or KYC.
• Threatening, harassing or abusing Kirkya staff or other players.

Kirkya is committed to promoting responsible gambling. The platform provides a range of tools to help players manage their gambling activity. These tools are available to every registered player at any time through the account settings section.

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit.
• Session Timers: Set reminders to alert you when you have been playing for a specified period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Checks: Receive regular pop-up notifications showing your session duration and net result.

If you believe you or someone you know may have a gambling problem, Kirkya encourages you to seek help. You can also contact Kirkya support to activate self-exclusion immediately. Kirkya takes all responsible gaming requests seriously and will act on them promptly. For more information, visit the Responsible Gaming page.

Kirkya reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering or bonus abuse.
• Failure to complete identity verification when requested.
• At the player's own request for responsible gaming purposes.
• Regulatory or legal requirements that necessitate account closure.

Where an account is closed due to a breach of these Terms, Kirkya reserves the right to withhold any balance pending investigation. Where an account is closed at the player's request or for reasons unrelated to misconduct, any verified real money balance will be returned to the player's registered payment method.

All content on the Kirkya platform — including but not limited to the website design, logos, graphics, game interfaces, text, software and promotional materials — is the intellectual property of Kirkya or its licensed providers. You may not copy, reproduce, distribute, modify or create derivative works from any Kirkya content without prior written permission.

The Kirkya name, logo and brand identity are registered trademarks. Unauthorised use of these marks is prohibited and may result in legal action.

To the fullest extent permitted by applicable law, Kirkya shall not be liable for any direct, indirect, incidental, special or consequential losses arising from your use of the platform, including but not limited to:

• Loss of funds due to technical faults, connectivity issues or platform downtime.
• Losses resulting from a player's own decisions or misunderstanding of game rules.
• Unauthorised access to a player's account resulting from the player's failure to protect their credentials.
• Delays in payment processing caused by third-party payment providers.

Kirkya makes every reasonable effort to ensure the platform is available and functioning correctly at all times. However, Kirkya does not guarantee uninterrupted access and accepts no liability for losses caused by scheduled or unscheduled maintenance periods.

Kirkya collects and processes personal data in accordance with its Privacy Policy. By registering on Kirkya, you consent to the collection and use of your personal data as described in that policy. Kirkya does not sell personal data to third parties. Your data is used solely for the purposes of operating your account, processing payments, complying with legal obligations and improving the platform.

For full details on how Kirkya handles your personal data, please read the Privacy Policy.

Kirkya reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material, Kirkya will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of the Kirkya platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting Kirkya support.

If you have any questions about these Terms and Conditions, or if you need help with your Kirkya account, please contact the support team. Kirkya's support is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through the Kirkya platform after login.
• Response Time: Most queries are resolved within one hour during peak hours.

For responsible gaming support, account closure requests or complaints, please mark your message clearly so the relevant team can prioritise your query. Kirkya is committed to resolving all player concerns fairly and promptly.